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WFHI review

Order of steps thoda confuse karne wala tha

3 out of 53 of 5Verified customerSales and pre-purchase

Order of steps thoda confuse karne wala tha

Maine jab signup kiya tab mujhe laga ki sab steps logical order mein diye gaye hain, par thoda jhagra hua jab payment ke baad jo sales process start hua usmein kuch steps mujhe samajh nahi aaye. Pehle mujhe product ke baare mein puri jaankari milni chahiye thi, phir payment aur phir onboarding. Lekin yahaan thoda wo flow miss hua. Email aur calls ke zariye toh sahi se follow up hua, par jo onboarding flow designer hai wo thoda out of sync laga, jaise mujhe pehle database feature samjhaya jana chahiye tha phir dialer, par yeh sequence ulta tha. In sab ke beech mein mujhe lagta hai communication thodi better ho sakti thi. Training sessions mei bhi kuch topics mujhe pehle samajhne hote they, par bataayi gayi sequence ke baad samajh mein thoda dijkstra lagta tha. Iska matlab yeh nahi ki sab kharab tha, dialer tool achha kam karta hai, aur support team jo bhi questions the unka jawab deti hai. Bas thoda order mein clarity honi chahiye thi takki koi confusion nahi ho kyu steps kar rahe hain.

Shubham BhagatJharkhand, IndiaExperience: Published:
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