Order of steps during onboarding thoda confusing laga
Training overall was good, clear and informative. Lekin onboarding steps itne sensible order me nahin lagen. Somehow mujhe laga ki pehle access dena chahiye tha software ka, and fir training karni chahiye thi, par yahan pe thoda ulta hua. Pehle training milti rahi thi jisme kuch cheezein samajhna tha, magar software tak proper access na hona thoda ajeeb laga. This made a basic setup step thoda difficult. Calling tools aur database feature ke baare me samajhne me acha direction mila, but training ke sequence thoda re-arrange karna chahiye tha. Sign-up aur invoicing ki jo process thi woh simple thi aur usme koi dikkat nahin thi. Support team theek thi, but it was more about order jo confusing lag raha tha. Overall, achha tha, par mera yeh bada observation tha jo ke thoda attention chahiye training module design karte waqt.