Order of sales process was okay, not ideal but manageable
Signing up and going through the sales steps felt a bit scattered. The sequence of information and getting access to the software didn’t feel very smooth or logical to me. At some points, I wasn’t sure what was supposed to happen next or when I would get full platform access. The invoicing came after a delay that I wasn’t prepared for, and the communication around payment steps could have been clearer upfront. The sign-up felt like it jumped between different pages without explaining why some fields were required immediately while others weren’t. There was also a lack of consistent follow-up messages during early onboarding. For me, a more linear, simple order to all these steps would make it easier to keep track and feel confident I’m progressing properly. However, it wasn’t impossible to manage or complete the process on my own. It just required some patience and multiple checks to clarify where I stood. So overall, the sales and pre-purchase steps worked but could use improvement to feel less disjointed.