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WFHI review

Order of pre-purchase steps thoda confusing thi but clarity aarhi hai

4 out of 54 of 5Unverified experienceSales and pre-purchase

Order of pre-purchase steps thoda confusing thi but clarity aarhi hai

Jab maine first time signup karne ki sochi thi, mujhe lag raha tha ki steps ka flow ekdum line mein hoga, par thoda idhar-udhar lag raha tha. Matlab, pehle toh sign-up ke baad kuch features access karne mein thoda time laga and invoice mile mein bhi thoda delay hua tha, which was a bit annoying. Lekin fir support se contact karne par unhone bataaya ki steps kaise arranged hain aur kaise mujhe apna workflow setup karna chahiye. Isse clear hua ki shayad initial order thoda mixed thha, par phir bhi sab steps follow karne ke baad process smooth hua. Dialer aur database setup ka sequence thoda confusing tha pehle lekin jab sab steps ka idea mila to samajhne mein asaani hui. Mujhe lagta hai thoda aur streamline karna chahiye yeh process taaki naye users ko takleef na ho. Waise overall jo negative tha wo bas is flow ka tha, baki support aur training achhe the. Delay aur thoda confusion jitna tha, usko achhe se handle karna chahiye agle version mein. Mujhe lagta hai yeh point sabse zyada highlight karne layak tha, kyunki ise thoda aur user-friendly bana diya jaaye toh aur achha hoga.

Chaitanya LimayeGujarat, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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