3 out of 53 of 5Verified purchaseTraining and onboarding
Order of onboarding steps found a bit confusing
The onboarding steps were generally clear but the order could have been better structured. For example, training sessions on the dialer came before the initial setup of the database, which created some confusion. It seemed logical to finalize database details first to make calling features more understandable. However, the materials provided were comprehensive once all steps were completed, and the support team helped clarify questions on the phone. The automatic updates were installed smoothly during this period, and invoicing was straightforward. Overall, while the sequence was not ideal, the process did cover all necessary parts adequately in the end.