Order mein kuch kami thi, steps ko samajhna mushkil tha
Mujhe lagta hai ki sales aur pre-purchase process mein kuch steps logically sequence mein nahi the, jis wajah se mujhe thoda confusion hua. Main expect kar rahi thi ki start se end tak ek simple aur samajhne layak flow ho, jisme sab cheezein clearly batayi gayi ho, par aisa nahi tha. Sign-up ke baad jo onboarding shuru hoti hai, woh bhi thodi scattered thi. Kabhi kabhi mujhe lagta tha ki pehle payment clear hona chahiye, phir training milni chahiye, lekin wo parallel chal raha tha. Support jo call pe mili, wo acha tha par jitna aur organized process hona chahiye tha, wo missing tha. Lekin haan, database feature aur dialer ko samajhne mein madad milti thi jab training chalti thi. Overall, mujhe laga ki agar ye steps properly aligned hote, toh experience aur smooth hota.