Order mein confusion tha, par support ka ek part achha laga
Mujhe seedha kehna padega ki jo support steps diye gaye the, wo thode out of order lage mujhe throughout process. Jab main starting mein onboarding kar raha tha, toh lag raha tha ki ye steps thoda better sequence mein ho sakte the. Kayi baar mujhe lagta tha ki mujhe ek cheez clear honi chahiye thi par main uske baad bhi aage badh raha tha, jiski wajah se kuch confusion create hua. Lekin jab main support team ko call karta tha, unka patience aur samajhdari achhi thi. Wo log problem samajh kar dheere dheere step-by-step guide karte the, jo kaafi help karta tha. Database aur dialer ko integrate karne mein thoda struggle raha kyunki steps clear nahi the, par jab woh support mein step bada dhyaan diya gaya toh kaam acha hua. Billing aur invoice ka process sahi tha, fast aur simple. Mera matlab yeh hai ki agar initial flow acche se organize hota toh bahut better hota, isliye thoda low rating dena pad raha hai. Par wo ek part jo support ne samjha aur patiently solve kiya, vo main appreciate kar sakta hu.