Order made sense but some steps felt odd
Overall, the sales and pre-purchase steps followed a sensible order, but there were moments that felt slightly off. At first, the initial overview and sign-up process were clear and helped me understand the service. Then the training kicked off well, giving insight into the software and dialer tools. However, the timing between inviting me to explore the database and automatic updates felt rushed, making it hard to fully absorb the details before jumping ahead. It worked because I eventually pieced it together, but a bit more spacing or a clearer map would have helped. I appreciated the solid support chats, but that uneven pace during onboarding made things a bit confusing even though it all came together eventually.