Order felt a bit mixed but some steps were smooth
Hey! Just wanted to share how my experience went with their sales process. Honestly, the order of steps was a bit all over the place. Like, first the sign-up was easy and straightforward, no issues there. But then some parts like getting clarity on the training schedule seemed out of sync, kind of like they jumped ahead before handling questions. I got confused sometimes, which was annoying. On the upside, the payment and invoicing were handled pretty smoothly, no complaints on that front. I felt the database demo was nicely timed once I got through the initial confusion. Overall, it wasn’t the worst process but definitely could use a bit more logical flow. Feels like they need to polish the sequence so users aren’t left wondering what’s next or why some things popped up too soon. Will see how the support holds up now!