Order expected se alag tha, process thoda confusing laga
Mujhe laga tha ki process kaafi straightforward hoga, pehle sales se start hoke software aur training smoothly milenge, par mujhe jo steps diye gaye unka order thoda ajeeb laga. Pehle sign-up karna tha, phir training ka ek module complete karna pada, jo mujhe lagta tha ki shayad pehle clear guidance honi chahiye thi. Sales interactions mein thoda waiting bhi hua aur repeat questions pooche gaye jo thoda frustrating raha kyunki mujhe lagta tha ki software use karne ke liye basic understanding unke taraf se pehle clear honi chahiye. Database manage karna tha, par dialer aur calling tools ka demo sequence ajeeb laga, jaise ki steps logical order mein nahi diye gaye hain. Billing aur invoicing process bhi thoda complex tha, jisme mujhe support team se baar baar contact karna pada. Overall, main expect karti thi ki process jyada sensible order mein ho, jo ki nahi tha. Lekin ek chhoti si baat jo achhi lagi wo yeh thi ki jab main support ko call kari toh response thoda helpful tha.