Order bilkul samajh nahi aaya
Socha tha ki onboarding flow wala software simple hoga, but mujhe laga steps itne clear nahin the aur kab kaunsa action lena hai, uska koi proper sequence samajh nahi aaya. Jo call tools aur dialer diye jaate hain, wo thode confusing lagte hain kyunki sometimes instructions aise diye jaate the jaise maine sab pehle kar liya ho. Support team se baat karne ki koshish ki, par lagta hai unka process bhi usual support jaisa hi tha, kisi tarah ka specific guidance nahi mili mujhe jo stepwise samjha sake ki kya karna hai next. Jo mujhe acha laga, wo tha ki database feature thoda organised tha aur automatic updates ne jo naye features laaye, wo kabhi kabhi useful lage. Par overall mujhe laga ki communication aur step order mein consistency ki kami thi. Shayad mera expectation zyada tha, but mujhe lagta hai ki agar on-site ya kisi aur format mein hota toh zyada help mili hoti.