only thing that stood out was the chat support
So I tried a few different platforms before choosing this one, and I gotta say the sales and pre-purchase process here wasn’t like the others I’d tried mainly because the chat support was way more responsive and felt less scripted. I kept asking questions about how their database feature would work with my workflow and the responses were casual but informative, not some robotic sales pitch. That stood out for sure. Compared to what I used earlier, the onboarding seemed simpler and didn’t take half a day which was a relief. The sign-up process itself was pretty standard with invoicing that didn’t throw any surprises. I liked that payments were transparent and the automatic updates helped me keep my software in check without having to intervene. If I had to mention a downside it would be the dialer interface, which felt a bit clunky and sometimes slow, but overall not a dealbreaker. So yeah, I’d say the approachable support was the highlight while other parts were decent enough for me to stick around and see how it evolves.