Only the very first session managed to stand out clearly
Honestly, the training and onboarding left me feeling weary rather than energized. Most of the explanations felt scattered and unclear as if they were assuming prior knowledge I didn’t have. I spent much time trying to piece together what exactly I needed to do next, which led to frustration more than clarity. The support calls didn’t help much either since the responses, while polite, often circled back without giving a real solution or step-by-step guidance. However, I must admit the very first training session was surprisingly clear; it laid out the overall flow of the software and what my next moves should be. After that, though, things seemed to get murky and inconsistent, making the onboarding process feel unnecessarily tough. I kept hoping for better clarity over the phone or through updates, but the pattern remained, which is why I can’t rate it above two stars. It’s tiring when you expect guidance and end up having to figure so much for yourself even with support offered.