Only the invoicing bothered me
Honestly, the sign-up process was straightforward enough, and the invoice came on time which was decent. But after that, things got frustrating quickly. I had to deal with frequent glitches in the dialer that caused dropped calls, making it hard to keep any workflow smooth over a working week. The database feature wasn’t easy to integrate as I expected it to be, and often the information wouldn’t save correctly or just disappear. Even when I asked for help, telephonic support was slow to respond most times. Updates happened automatically, but instead of improving things, at times they seemed to break features I had been counting on. The training was okay but didn’t cover enough practical usage, leaving me fumbling during real tasks. On daily use, the software didn’t perform consistently which made the experience overall pretty disappointing. I guess billing and invoicing were the only parts that stood out as somewhat fine compared to the rest of the issues.