only the invoice process was decent, rest was slow
Honestly it took way longer than I expected to get started with everything. The sign-up itself was okay, fairly straightforward and the invoice reached me without hassle, so that was something I could appreciate. But after that, the software setup and onboarding felt slow and clunky. The dialer tool was hard to get running and even with calling support, I had to wait quite a bit to get answers to my questions. The database feature setup dragged on longer than I thought it would, and this made me feel like things could've been faster. Automatic updates kicked in during the beginning which confused me and added to the delay. While the payment process at least was clear and smooth, the rest of it felt like too much back and forth and waiting. Telephonic support was available but I found the response times inconsistent. Overall, only the invoicing was something I can really say worked well without causing delays. Everything else needed more attention and sped up communication to make this easier to start using.