Only the initial demo was better than before
I tried WFHI after using another remote workflow software previously. The one part that stood out was the initial demo call arranged by the sales team. That was clear and well-paced, and I appreciated their patience with my questions. However, beyond that moment, I found the rest of the sales experience vague. The product explanations were generic, and I didn't get a strong sense of how this software might be better than my previous tool in day-to-day use. The signup was somewhat confusing, invoicing details were not clearly laid out upfront, and I had to reach out several times for clarifications. There was no real comparison or tailored pitch based on my prior experience. Overall, apart from that one good demo session, the sales process was disappointing, not quite meeting my expectations compared to what I had before. Because of that, I can't recommend the pre-purchase experience highly.