only the dialer was a win
Honestly, I felt like I had to figure out almost everything on my own after signing up. The onboarding videos were super basic and didnt cover how to actually set up my workflow properly. I spent ages just trying to understand the database feature which felt pretty clunky initially. The training sessions were repetitive too, and waiting for responses in the support calls was frustrating since sometimes they took a long time to answer. The only part that I’d say was good actually was the calling tools and dialer — that worked smoothly for me and made dialing out all week pretty easy. I was expecting a lot more guidance honestly, especially since remote workflow software can get confusing fast. It felt like I was half teaching myself with only the dialer really standing out as ready-to-go from the start. So yeah, a lot of trial and error and waiting around was involved but the dialer was definitely reliable.