Only the dialer setup worked as expected
I was hoping the software would nicely fit into my working hours, which vary a lot, but honestly, it didn’t quite match up. The onboarding was okay, but I found the database feature a bit clunky when trying to update client details outside usual office times. Since I start early mornings and sometimes work late evenings, the automatic updates often kicked in at confusing periods, which disrupted some call logging. The sign-up and payment processes were easy enough, so at least that part didn’t add to the hassle. On the positive side, the dialer tool stood out as quite flexible and worked smoothly during my active hours, which was definitely a relief. But overall, the software seems designed with fixed schedule users in mind more than people like me who juggle hours across different times. I’m still unsure if I’ll continue because this mismatch feels like too much friction in the workflow, even though one feature really did stand out from the rest.