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WFHI review

I found the training and onboarding quite frustrating honestly. Most of the time, I was left figurin

2 out of 52 of 5Verified customerTraining and onboarding

I found the training and onboarding quite frustrating honestly. Most of the time, I was left figurin

I found the training and onboarding quite frustrating honestly. Most of the time, I was left figuring out things on my own without clear guidance, which slowed me down. The materials provided didn’t cover all the steps, especially around using the dialer effectively and integrating it with the database. On the positive side, setting up the database itself was simple and made a bit of sense right away. However, beyond that, I had to experiment to learn the calling tools and understand the automatic update feature. It wasn’t a completely bad experience, as I’m always eager to learn and figure things out by myself, but a more structured walkthrough would have helped a lot. I did appreciate that telephonic support was available when I was really stuck, even if I had to wait sometimes. So, the database part stood out as the one solid piece in an otherwise patchy onboarding.

Akhil PatelTripura, IndiaExperience: Published:
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