Only the automatic updates worked well
You really made it tough for me to sync the software hours with my actual work schedule. The access hours just didn't fit what I was trying to accomplish on my days, even after multiple tries adjusting the settings during onboarding. You promised smooth workflow integration but the dialer and calling tools often went down or wouldn't align with the workflow times I needed. I guess one thing I'll give you credit for is the automatic updates—they ran smoothly and didn't disrupt my work like the hours mismatch did. However, this doesn't fix the problem of being locked out or having restricted access during crucial hours. The database feature was overcomplicated for my needs and didn’t help streamline my access. Signing up felt straightforward but setting up the software to respect my working hours was frustrating and ultimately didn’t match. Your telephonic support was available but handling this issue required more time than I expected with no real resolution. Paying the invoice was fine but that feels hollow when the software access itself is misaligned with the time I actually work.