Only the access setup was clearly explained
Honestly, I’m tired of explaining this but nothing about the software was really clear except the access part. That was pretty straightforward and didn’t give me much trouble which was good. The rest of the things like how to navigate the dashboard or the dialer just felt vague in the instructions I got. Support couldn’t give me a clear walkthrough either, so I was left guessing for most of it. The payment and invoice process was fine, but no one really told me how updates worked or what to expect after signing up. It’s just frustrating when you’re trying to get started and every step feels like guesswork apart from the access login part.