Ongoing billing setup wasn't as smooth as the initial steps
Trying to get a clear picture of billing and payments was confusing at first, though I’ll say the initial setup went okay. Signing up and getting the first invoice was straightforward and I found the payment methods easy to use. However, after that, there were some ongoing charges that weren’t well explained upfront and the billing system’s automatic updates sometimes changed things without enough notice. I was thinking whether these recurring changes were intended or an error, which made me hesitant about relying on it fully. Support tried to help, but responses took longer than I wanted, leaving me unsure about how to manage later payments without surprises. I suppose one good thing is that you don’t have to start everything from scratch each time, but the lack of clear communication after setup remains a concern in my opinion. This aspect definitely needs more attention to be truly reliable.