One-time setup was straightforward but ongoing billing confused me
When I first signed up, the initial setup processes were fairly easy to follow and mostly handled through the software interfaces, which I appreciated. However, the ongoing billing seemed less transparent. While the invoice process was automated and I received updates on payments, I wasn’t entirely clear on which fees were one-off and which were recurring. That made tracking expenses a bit challenging over time. Telephonic support helped clarify some issues, but I had to spend a bit of extra time on calls to get a full picture. The sign-up process itself was smooth, with no major glitches. So, overall, I feel the system's billing is functional but leaves room for improvement in clarity between setup costs and regular payments. I guess the software and payment flows are mostly logical but could benefit from a little more straightforward communication about what’s ongoing versus what’s paid once.