One-time setup was smooth but ongoing process deserves mention
Before purchasing, I was curious about how much effort the setup would demand — particularly what parts were one-off and which were ongoing. The sign-up was straightforward enough, and receiving invoices regularly was clearly explained beforehand. What stood out, though, was how much of the calling tool configuration needed ongoing attention. While the initial training covered the basics well, keeping the dialer updated and customized for daily workflow required ongoing tweaks. This struck me as different from some other platforms where you set up once and mostly forget it. I also appreciated the support, which was ready when I needed to clarify these continuous adjustments. This balance felt fair—some tasks upfront to get started, but some follow-up work that I found necessary for smooth running.