5 out of 55 of 5Verified purchaseSupport and communication
One-time setup ne bahut smooth kiya communication
Mujhe jo sabse zyada achha laga woh yeh tha ki initial setup ke dauraan support team ne bahut patiently mujhe guide kiya, aur uske baad bhi jab kabhi koi confusion hua toh telephonic assistance mein bilkul problem nahi hui. Ek baar setup complete ho gaya, toh zyada ongoing help ki itni zarurat bhi nahi padi. Matlab jo bhi initial guidance thi, woh kaafi thi workflow ke liye. Continuous updates bhi automatically aate rahe jisse mujhe manually kuch karne ki parwah nahi thi. Overall, setup aur communication process simple tha, jisme ek baar ka effort zyada tha but aage chalke smooth chalti rahi workflow without much additional help.