One-time setup easy, but ongoing adjustments tiring
The training and onboarding process impressed me with how much was setup as a one-time activity. Getting started felt straightforward because I didn't have to repeat the same steps every day. However, the downside was the amount of ongoing adjustments required after setup. Small tweaks to calling tools or database entries became a regular part of my routine, which sometimes felt draining. Support was helpful but the constant need to troubleshoot took away some of the initial enthusiasm. The software delivered good value in terms of its features and automatic updates kept things moving smoothly. Still, I found the ongoing maintenance the most tiresome part, as it wasn’t as seamless as I had hoped. Though the invoicing and payments were clear and hassle-free, the continuous involvement required on my part felt like a bit of a burden. In the end, while I appreciated the simplicity of the initial setup, I wish the ongoing workflow management required less manual effort. Maybe with some improvements, the balance between one-off setup and regular updates can become more manageable for users like me.