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WFHI review

One-time Setup Complexity Stood Out

1 out of 51 of 5Verified customerTraining and onboarding

One-time Setup Complexity Stood Out

I found the training and onboarding quite frustrating because it felt like there was a huge spike in effort upfront when setting everything up, especially with the database and dialing tools. What I'm still not clear about is how much of this is a one-off process versus ongoing maintenance I have to remember regularly. The training covered a lot, but some parts seemed to assume that this complexity wouldn't keep recurring, which hasn't been my experience at all. I thought I'd be ready to go quickly, but I keep having to revisit steps I thought were settled. Honestly, the ongoing tweaking is wearing me down.

Mukesh SarinAndhra Pradesh, IndiaExperience: Published:
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