One thing stood out in how I found info
I wasn't very impressed with how easy it was to find what I needed before buying. The sales materials had lots of information but it often felt scattered and not focused on the specifics I was looking for. What really stood out, and I have to admit it was quite helpful, was how transparent the sign-up process was. The invoices and payment details were clearly laid out once I reached that stage, which gave me some confidence even if the earlier steps felt a bit confusing. On the downside, the website navigation was not as intuitive as I expected, and I found myself going back and forth between sections trying to piece together the essential details about the software and training offerings. The training outline particularly was hard to find, which felt odd since that’s a big factor for me. I wished they had a more streamlined onboarding flow explained upfront so I’d know exactly what to expect. Overall, while the payment process got things sorted nicely at the end, the pre-purchase experience felt like it could be simplified a lot. So I’d say the main positive was transparency around invoicing, but finding the core product info needs work from a user perspective.