3 out of 53 of 5Verified customerSupport and communication
One thing stood out about the support order
The support process generally made sense, though it sometimes felt like the steps weren’t perfectly staged. What really stood out was how telephonic assistance handled my queries; the support staff seemed patient and genuinely tried to guide me. However, I found the sequence of instructions for using the call dialer and database not always clear, causing minor delays. The updates rolled out automatically, but I wasn’t given much explanation beforehand, which was a bit confusing. Sign-up and invoicing were relatively smooth and logical. Overall, the workflow could have been arranged a bit better, but their willingness to help over the phone was definitely the highlight.