3 out of 53 of 5Verified customerSupport and communication
One step really stood out while others were meh
I was setting up the automatic updates and honestly, that part was slick and made a noticeable difference right away. But when it came to the onboarding steps, some things felt out of order. The dialer setup instructions for example were a bit confusing, felt like that should've come later after getting the database sorted. Support was okay but I had to call a couple of times to clarify a few things. On the positive side, invoices came through on time and the payment process was straightforward. It wasn’t perfect but at least the core tools like calling and database integration worked as expected. So, a mixed bag but that update step was definitely the highlight for me.