One moment of clarity in setup process

One moment of clarity in setup process

The initial onboarding was straightforward enough, especially when setting up the base software. I found the database integration a bit more challenging though, as it required more manual input than I expected. It seemed like the calling tools and dialer setup needed some adjustments each week, which was a bit frustrating. However, the telephonic support was helpful when I reached out about updating the software, which was mostly automatic but sometimes needed manual intervention. The invoicing and payment system worked smoothly, and signing up didn't take long. Overall, while some aspects were one-off actions completed during setup, others needed ongoing attention, which I was less prepared for.