One label was okay, rest just confusing
Look, I’ve gone through the support materials more than once, trying to understand these labels and navigation hints you’ve put in the software. I’ll admit, 'Help Center' label is clear enough, and I get where to find it, at least. But the rest of the terminology felt inconsistent and often unclear, which wastes my time and drains my patience quickly. When I tried telephonic support, the explanations over the phone didn’t really clear things up for me either. I feel like basic terms could be better thought out to match what users expect. Honestly, I’m tired of repeating myself to explain what’s confusing about the labels and buttons. If the labels were more intuitive, I wouldn’t be stuck trying to decipher simple navigation or calling features. I’ll keep trying, but this remains a sticking point for me that really drags down the overall experience.