Onboarding yielded good outcome despite minor delay in responses
The onboarding training provided by WFHI turned out to be quite effective for me. The trainers were generally responsive whenever I reached out by email or phone, and they addressed most of my questions within a reasonable timeframe. I especially valued how clear the step-by-step instructions were during the initial sessions, which made the software easier to adopt. That said, there was one occasion when I needed follow-up on a complex issue, and the response was somewhat slower than I’d hoped. Despite that, I was able to complete the onboarding with enough knowledge to get my workflows running smoothly. The training helped me understand how to make good use of the dialer and database features, and it provided reassurance about how automatic updates are managed. Overall, the practical skills gained mean I can rely on the software comfortably as I continue using it.