Onboarding workflow’s pace was decent, but confidence grew late
The training and onboarding with WFHI went fairly well, but it took a while before I felt truly confident using their software. Their trainer covered the basics clearly, which helped me understand how to manage the calling tools and database features. However, the pace of onboarding was a bit slow, and I felt a little unsure during the middle stages until I actually tried using the software on my own. Despite this, once I reached the stage of making calls with the dialer and handling automatic updates, I began to feel comfortable navigating the system. The sign-up process was smooth and the billing was clear, which removed extra stress. I appreciated the telephonic support that was accessible when I had questions, though initial responses sometimes took their time. In short, the onboarding felt thorough, though my confidence crept in gradually rather than immediately.