Onboarding worked, wording was alright
Doing the WFHI training and onboarding was pretty straightforward overall. The instructions and labels for the modules made sense for the most part, though a couple of prompts could have been a bit clearer. It didn’t make much of a difference to the progress I made, but it did slow me down slightly in the beginning. If I were to do it again, I think I would, since getting familiar with the dashboard and dialer on my own is useful. The experience didn’t have any major bumps, and the support team was available if I needed anything. It felt like a solid introduction without being too complicated.