Onboarding worked well but hiccups could’ve been better handled
In my experience, the training and onboarding sequence was quite clear overall, but there were moments when things didn’t go as planned. For example, during a session covering the dialer software, I encountered technical glitches that paused my progress. Thankfully, the support team was reachable by phone, which helped me get back on track faster than expected. Still, I wish the automatic updates hadn’t caused a couple of unexpected restarts midway, which disrupted my workflow. It was a bit frustrating, but the training content itself was well laid out and helped me learn the tools I needed. Reflecting on it all, I think the system’s recovery when things went wrong was decent but could improve in stability so fewer disruptions occur. Overall, I’d say the experience was good with just minor bumps that didn’t spoil my confidence in the platform’s potential.