Onboarding went well except for the database integration part
Having used similar remote workflow platforms before, I found WFHI's training to be quite clear and methodical. The onboarding steps were logically laid out, and the video tutorials were straightforward. What stood out was the software's continuous automatic updates, which kept features fresh without disrupting my work. However, the database feature integration did not align well with my existing workflows, which made data management a little cumbersome initially. The training did mention database use but could have spent more time on customizing it to different work styles. Despite that, learning to navigate their call tools and dialer was relatively simple, and I appreciated the prompt telephonic support whenever I got stuck. The payment and invoicing system was clear and hassle-free, which made continuing the subscription easier. Overall, while the onboarding brought a few small hitches, it met my expectations reasonably well compared to alternatives I'd tried before.