Onboarding went well despite minor hiccups
When I first started with the training and onboarding process, I encountered some challenges logging into the dashboard. Initially, it was confusing because the instructions provided did not explicitly mention some of the required steps for setting up my profile. However, the training sessions were designed to catch these issues. When I reached out to the support, they promptly helped me reset my access and walked me through the setup. Once I was past this hurdle, I found the software intuitive to use, especially the dialer and database tools which streamlined my daily workflows. Updates to the software were applied automatically without causing interruptions, which was reassuring. Overall, although the beginning had some issues which could have been smoother, the clear guidance and responsive help led to a successful onboarding. This made me feel confident about continuing to use the platform and take further training if needed.