Onboarding went well, but some parts felt shaky
When I first started with the training and onboarding, I wasn’t totally sure what to expect. The initial sessions were clear enough, and I liked the step-by-step approach through the software and dialer features. I felt a bit overwhelmed at first by the amount of information, but as I progressed, the guides helped me grasp the core tasks. The trainers encouraged questions, which made me feel comfortable even if I was unsure at times. One thing that stood out was how the call tools matched the flow I wanted, and by the time I reached the middle module, I was fairly confident in scheduling and managing remote calls using the software. However, I did stumble a bit when trying to use the database feature alongside the calling tool, and sometimes the updates felt like they changed the layout just as I was getting used to it. Despite these minor hurdles, the overall experience left me feeling optimistic about handling my daily remote workflows. I think with more practice and support, I’ll get even better at using the system effectively.