2 out of 52 of 5Unverified experienceTraining and onboarding
Onboarding was tougher than expected, lots of effort wasted
Honestly, I found the onboarding and training quite exhausting. Every time I hit a problem, coordinating with support felt like running in circles without a clear path forward. They tried to be helpful, but it seemed like they didn’t quite have solutions ready for hiccups I faced. I ended up spending a lot of time troubleshooting issues that should’ve been simpler given the software’s price and promise. At one point, delays with the dialer setup made me question whether this was worth the effort. Payment and invoice formalities went fine at least, but the tedious onboarding drained a lot of my energy. I’m not saying it can’t be better—I think it needs more on-the-spot help and smoother fallback when things go wrong.