Onboarding was too long and frustrating
I found the training and onboarding process to be unusually lengthy and cumbersome. It took me far longer to get started than I had anticipated. The initial setup steps were not as straightforward as I expected, requiring multiple calls to support that did not always clarify the procedures. The training pace was slow and repetitive, causing me to lose motivation early on. I also found the material not well organized for someone trying to quickly gain competence. While I understand some complexity is unavoidable, I felt that more could have been done to streamline the entire initiation sequence. The delay impacted my ability to use the calling features efficiently, and I was eager to move on to the practical parts but kept getting stuck. Payment and invoicing were handled cleanly, but this didn't compensate for the prolonged onboarding. All told, my verdict is that the process was frustrating and designed in a way that slowed my progress rather than helped it. I doubt I will return to the training again under similar conditions because of how much time it demanded.