onboarding was thorough but required some effort
The training and onboarding experience had its highs and lows. Initially, I thought the steps seemed a bit detailed, maybe even overly methodical, so I wondered if that would be a drag. However, as I progressed through the phases, I realized the sequence actually made sense because it built on what I had learned before. It wasn’t a walk in the park and required some patience to navigate the software’s functional areas, but I appreciated how they didn’t rush the concepts. The mix of video tutorials and interactive demos meant that sometimes I'd need to pause and revisit sections to really understand the dialer tools and database features fully. On the flip side, this steady buildup helped me handle the setup with confidence in the end. So overall, the effort was worth it, even if the training wasn’t the slickest onboarding I’ve ever seen.