Onboarding was smooth, but I might still call for help next time
It took me a couple of sessions to get completely comfortable with the training and onboarding process, which felt quite streamlined overall. The initial introduction to the software’s database and dialer tools was clear, and I appreciated that the automatic updates worked without disrupting my flow. The invoicing and payment steps were also straightforward, making it easier to focus on learning the core features. Despite this smooth experience, I feel that the first time around is always a bit tricky, and I wouldn't be surprised if I end up needing some telephonic support again next time I start fresh or try a new feature. The training gave me a good foundation but didn’t cover every detail I might want later on. Still, considering the time taken, I think I’ll manage better next time and won’t need as much help.