Onboarding was quite a slog but sensible
Going through the training and onboarding definitely took some effort on my part. The steps you laid out did follow a sensible order, which helped me understand the software progressively without feeling too overwhelmed all at once. I had to ask a few times for clarification through support, which did slow me down, but overall the sequence made sense for someone managing remote workflows. I think the main issue was more about the intensity of the content rather than the structure itself, which means the process was manageable if sometimes tiring. I was pleased that the dialer and database sections got enough attention during training, as those are critical tools for me. While I’m glad I completed the onboarding, it felt like a bit of a long haul in terms of commitment and attention before I felt comfortable using everything confidently.