Onboarding was okay, felt a bit repetitive sometimes
The training provided was generally clear and guided me through the main features of the software. However, I noticed some repetition in the modules that made parts feel dragged out; I wasn’t sure if that was necessary or just part of how they structured it. Also, there were moments during onboarding when I had to wait between sessions or steps, which broke the momentum I was building. Despite these little issues, by the end of the process I felt ready to start using the system confidently. The database setup and dialer practice were included well. Overall, I would say the onboarding was effective enough but could have been more streamlined. So my verdict on the training and onboarding is simply ‘good’ without much room for extra enthusiasm.