Onboarding was okay, but not quite what I hoped for
To be honest, I expected more from the training and onboarding part. The videos and guides looked promising, but when I actually went through them, it felt like some important stuff was skipped over. I only found the calling tools somewhat useful – they worked fine and made calls without any hiccups, so that part was good. But the way they introduced the database was kinda confusing; it didn’t really match what I thought would happen from the descriptions. Also, the telephonic support took a bit longer to respond than I would’ve liked. I guess the payment process was smooth, no worries there. Signing up was easy enough, and invoicing seemed clear, which was a plus. But all in all, the training didn’t quite meet my expectations based on what they showed before I joined. It’s okay for someone who’s already used similar stuff, but if you’re new, you might feel a bit lost initially.