Onboarding was okay but missing something
I went through the training and onboarding process with moderate confidence by the end of it. The sessions covered the basics well enough to get me started using the software, but there were times I felt a bit lost on how to best integrate all the tools, especially the dialer and database features. While the trainers were clear, the pace seemed a bit rushed in places which left me wishing for more practice or examples. The step-by-step instructions were helpful, but some parts felt like they could have been reinforced with additional support materials or follow-up sessions for better clarity. Despite these minor gaps, I managed to complete the onboarding without major issues, so I'm not dissatisfied. I think the experience gives a decent foundation but leaves space for improvement if they want users to feel fully confident. Overall, I appreciate the effort but think the training missed a little in making me feel completely ready to work independently in all aspects.