onboarding was kind of a mess, not what i'd tell a friend
To be honest, the onboarding and training process wasn’t as clear as I expected. I tried going through the modules, but the instructions were somewhat vague and I found myself confused about key steps. The explanations didn’t really help me understand how to set up the calling tools and database features efficiently. I was hoping for a smoother introduction, something that would guide me step-by-step without leaving me guessing. Even when I contacted support, I didn’t feel like I was getting straightforward answers. It felt like there was a lot left unsaid or assumptions being made that I should just 'figure it out.' I can see how it might work for others, but for me it was frustrating enough that I’m not confident I’ll be continuing with it. I just ended up feeling that the training didn’t meet my needs and it left me unclear on the basics. So if I told a friend, I’d honestly say the onboarding has a ways to go before it’s really helpful.