1 out of 51 of 5Verified purchaseTraining and onboarding
Onboarding was harder than I expected
The training sessions provided by WFHI were detailed, but despite that, I found myself confused at several steps during onboarding. I had to repeatedly pause and revisit modules, and the telephonic support wasn't always quick to clarify my doubts. The initial sign-up process was fairly straightforward which helped a bit, but because I struggled to understand the software's workflow integration, I believe I’ll need assistance if I decide to go through onboarding again. Overall, I felt the effort required to manage the initial setup was more than I had imagined, leaving me a bit frustrated.