3 out of 53 of 5Verified purchaseTraining and onboarding
Onboarding was fine, training glitch stood out
The training program covered the basics sufficiently and the software access initial steps were straightforward. Database setup took longer than expected because of a glitch that disrupted my progress, which wasn’t resolved immediately. The dialer tool worked well once I got through that issue. Automatic updates happened quietly but seemed to cause occasional minor delays during calls. Onboarding did its job to get me going, yet technical hiccups during training stood out sharply and impacted my overall impression of smoothness. I believe with smoother fixes it could be better, but as it stands, it’s an okay experience overall.